Digital Tools for Community Building
Community Discovery Platforms
Meetup
- Purpose: Find and join interest-based local groups
- Best for: Activity-focused communities, special interest groups
- Features: Group search, event calendar, RSVP tracking, discussion boards
- Pro tip: Filter for groups with recent activity and upcoming events
Eventbrite
- Purpose: Discover local events and gatherings
- Best for: One-time events, workshops, cultural activities
- Features: Category search, location filtering, ticket management
- Pro tip: Follow organizers of events you enjoy to see future offerings
Facebook Groups
- Purpose: Join topic-based communities with discussion features
- Best for: Interest groups, local communities, support networks
- Features: Discussion threads, events, files sharing, member profiles
- Pro tip: Check group activity level and moderation style before joining
NextDoor
- Purpose: Connect with neighbors and local community
- Best for: Hyperlocal connections, neighborhood resources
- Features: Verified local membership, recommendations, classifieds
- Pro tip: Great for finding very local activities often missed by other platforms
Peanut
- Purpose: Connect women, particularly mothers
- Best for: Women seeking friendship and support
- Features: Interest matching, meetup organization, discussion forums
- Pro tip: Create a detailed profile to improve matching algorithms
Bumble BFF
- Purpose: Friendship-finding functionality of dating app
- Best for: One-on-one friendship connections
- Features: Profile matching, conversation starters, verification
- Pro tip: Be specific about activities you enjoy in your profile
Internations
- Purpose: Connect expatriates and internationally-minded locals
- Best for: International connections, cultural exchange
- Features: Events, interest groups, city guides, networking
- Pro tip: Attend the newcomers events to make initial connections
Coordination Tools
WhatsApp/Signal/Telegram
- Purpose: Group messaging for real-time coordination
- Best for: Ongoing communication between gatherings
- Features: Group chats, media sharing, event planning
- Pro tip: Create clear group guidelines to maintain focus
Doodle
- Purpose: Find optimal meeting times across multiple schedules
- Best for: Planning gatherings with many participants
- Features: Poll creation, calendar integration, participant tracking
- Pro tip: Limit options to realistic choices to simplify decision-making
Google Calendar
- Purpose: Schedule and share community events
- Best for: Regular gatherings, shared scheduling
- Features: Shared calendars, event details, reminders, RSVP tracking
- Pro tip: Create a dedicated community calendar that members can subscribe to
Slack
- Purpose: Organized communication in channels
- Best for: Communities with multiple topics or projects
- Features: Topic channels, direct messaging, file sharing, integrations
- Pro tip: Use channels strategically to prevent information overload
Discord
- Purpose: Voice, video and text communication
- Best for: Gaming communities, multi-modal interaction
- Features: Voice channels, text channels, roles, server organization
- Pro tip: Create different channels for different types of interaction
Connection Maintenance Tools
Shared Photo Albums
- Purpose: Document and share community experiences
- Best for: Creating visual history and connection between events
- Examples: Google Photos shared albums, Facebook shared albums
- Pro tip: Establish clear consent practices for photo sharing
Collaborative Documents
- Purpose: Shared planning and documentation
- Best for: Co-creating community resources and plans
- Examples: Google Docs, Notion, Coda
- Pro tip: Use comment features to maintain engagement in planning
Digital Archives
- Purpose: Preserve community history and resources
- Best for: Maintaining continuity and institutional knowledge
- Examples: Shared drives, wikis, digital scrapbooks
- Pro tip: Assign archiving responsibilities to prevent loss over time
Check-in Systems
- Purpose: Maintain connection between gatherings
- Best for: Communities with irregular in-person meetings
- Examples: Marco Polo video messages, scheduled check-in threads
- Pro tip: Keep check-ins lightweight to encourage participation
Hybrid Meeting Enablers
Video Conferencing
- Purpose: Allow remote participation in primarily in-person gatherings
- Best for: Including distant members or those unable to attend
- Examples: Zoom, Google Meet, Microsoft Teams
- Pro tip: Assign a specific person to manage the remote experience
Livestreaming
- Purpose: Broadcast physical events to those who can’t attend
- Best for: Larger events or presentations
- Examples: YouTube Live, Facebook Live, Instagram Live
- Pro tip: Monitor comments to include remote participants’ questions
Digital Feedback Tools
- Purpose: Gather input from both present and absent community members
- Best for: Inclusive decision-making and planning
- Examples: Google Forms, SurveyMonkey, Typeform
- Pro tip: Keep surveys brief and focused to increase response rates
Asynchronous Discussion Platforms
- Purpose: Continue in-person conversations in digital spaces
- Best for: Deepening discussions beyond time constraints
- Examples: Forum software, comment threads, voice message exchanges
- Pro tip: Reference specific in-person discussions to create continuity
Best Practices for Digital Tools
Selection Principles
- Choose tools that match your community’s technical comfort level
- Prioritize tools that reduce rather than increase coordination friction
- Select the minimum viable toolset rather than using too many platforms
- Consider privacy and data ownership in your choices
Implementation Tips
- Provide clear instructions for tool use, especially for less tech-savvy members
- Start with core functionality before exploring advanced features
- Designate tech support people who can help others navigate tools
- Regularly review and adjust your digital toolkit based on community needs
Digital-Physical Balance
- Use digital tools to enhance rather than replace in-person connection
- Create clear boundaries around digital communication (response times, etc.)
- Be mindful of digital fatigue and tool proliferation
- Remember that tools serve the community, not vice versa